Privacy Policy

We collect personal information to manage your membership, facilitate team management, communicate with you and improve our club services. The types of information we may collect include:

• Contact details – such as your name, email address, phone number and postal address.
• Account details – information you provide when creating an account on our website.
• Membership and participation information – including date of birth, playing history, team information, emergency contact details and relevant health information (where applicable).
• Booking and payment information – details related to pitch bookings, events and payments (processed securely via our payment provider).
• Website usage data – information about how you use our website, including pages visited, device information and general location data (see our Cookies section below).

We use the personal information we collect for the following purposes, in order to run our club effectively and provide the best possible experience for our members.

• Membership management – to process registrations, maintain member records and manage renewals.
• Team communication – to keep in touch with players, parents and coaches about training, matches and club news.
• Newsletter and club updates – where you have given your consent, to send you news, fixtures and events by email. You can withdraw your consent at any time using the unsubscribe link in any email.
• Pitch bookings – to manage and coordinate pitch hire, training sessions and fixtures.
• Payment processing – to facilitate membership fees, pitch bookings, events and other club-related payments (via our secure payment provider).
• Service improvement and legal compliance – to improve our club services, ensure a safe environment for all members, and comply with our legal and regulatory obligations.

We take the security and confidentiality of your personal information seriously. We only share your data where necessary and ensure it is stored securely in accordance with applicable data protection laws.

• Secure storage – Your personal data is stored using secure systems with appropriate technical and organisational safeguards.
• Limited internal access – Access to your data is restricted to authorised club members and staff who need it for club operations.
• Trusted third parties – We may share data with trusted service providers (e.g. membership systems, payment processors, email communications) who act on our behalf and are contractually obliged to keep your information secure.
• Legal obligations – We may disclose your data where required by law or to comply with regulatory authorities, such as Hockey Ireland or other relevant bodies.
• Data retention and deletion – We keep your personal data only for as long as necessary for the purposes outlined in this policy, after which it is securely deleted or anonymised.

Our website uses cookies and similar technologies to ensure it functions properly, to understand how it is used and to improve your experience. Cookies are small text files stored on your device that help us provide and enhance our services.

• Essential cookies – required for the website to function properly, such as keeping you logged in and maintaining security.
• Analytics cookies – help us understand how visitors use our website, so we can improve content and performance (e.g. Google Analytics).
• Improving the website – we use cookie data to enhance functionality, personalise content and make the site easier to use.
• Browser settings and consent – you can control or delete cookies through your browser settings. On your first visit, you will be asked to give your consent to non-essential cookies.
• Third-party services – some pages may include embedded content from third parties (e.g. YouTube, social media), which may set their own cookies. We do not control these cookies and recommend reviewing the relevant third-party privacy policies.

You have certain rights in relation to your personal information. We are committed to helping you exercise these rights and to responding to any queries you may have about how we handle your data.

• Access requests – You can request a copy of the personal information we hold about you.
• Updating or correcting data – If any of your information is inaccurate or incomplete, you can ask us to update or correct it.
• Withdrawal of consent – Where we rely on your consent to process your data, you can withdraw your consent at any time.
• Deletion requests – You can request that we delete your personal data, where applicable and subject to our legal obligations.
• Contact us – If you have any questions, concerns or would like to make a request regarding your personal data, please contact us using the details provided.